top of page

Shipping & Returns

Shipping Policy

  1. We offer fast and reliable shipping for all orders placed on the Wiki Shop website.

  2. Orders are processed within 1-2 business days after payment confirmation.

  3. We ship to most countries worldwide, and shipping costs may vary depending on the destination and order weight.

  4. Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

  5. Delivery times may vary depending on the destination, but typically range from 5-10 business days.

  6. Please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer.

Return & Exchange Policy

  1. We strive for customer satisfaction and offer a hassle-free returns policy for eligible items purchased from the Wiki Shop.

  2. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange.

  3. To initiate a return, please contact our customer support team with your order details and reason for the return.

  4. Returned items must be in their original condition, unused, and with all original packaging and tags intact.

  5. Please note that certain items, such as personalized or perishable goods, are non-returnable unless there is a manufacturing defect.

  6. Customers are responsible for the return shipping costs unless the item received was damaged or incorrect.

  7. Once we receive the returned item, we will inspect it and process the refund or exchange within a reasonable timeframe.

  8. Refunds will be issued in the original form of payment, and exchanges will be subject to product availability.

bottom of page